Return Policy

Return Procedures

We recognize that Myownstyle customers may not always be satisfied with their purchases. This is why we have a flexible return policy. A consumer may request a return of an item within 48 hours of receipt. The returned merchandise must be undamaged and free of any signs of wear and tear. It is essential to maintain the integrity of all identifiers, containers, and invoices to ensure a successful return. If any of these items are missing, it may be impossible to process the return.

Within 48 hours, consumers must send an email to Orionenterprises38@gmail.com to initiate a return. Moreover, consumers can request a return by accessing their personal page and selecting the product return option. When we receive the return request, we will provide further instructions. We will ensure that the return procedure for our consumers is straightforward and uncomplicated.

Refund Procedure

We want every customer to be completely satisfied with their purchases. However, if you are dissatisfied with the product for any reason, we have a simple refund policy in effect. After receiving and examining the returned item, our staff will process refunds within 5 to 7 days. The refund amount will be credited to the payment method originally used to place the order.

However, we will only issue a refund if the item satisfies our quality requirements. If there are any indicators of damage or wear and tear, we may not be able to issue a refund. Before processing the refund, our team will evaluate the returned item meticulously to ensure it meets our quality standards. We make every effort to streamline and expedite the refund process so that you receive your money without complication.

Exchange Policy

We strive to provide our consumers with the best purchasing experience imaginable. However, if there is a problem with the product, we will gladly replace it. A consumer may only exchange an item if our company made a mistake. If the product you receive is incorrect, damaged, or defective, we will replace it immediately. To initiate an exchange, consumers must email our customer service team with product and defect information at Orionenterprises38@gmail.com.

As soon as we receive the item, we will assess its quality and make replacement arrangements. The exchange procedure will be streamlined and expedited to the utmost extent possible. Our team will collaborate closely with customers to ensure they receive the correct items and have a positive purchasing experience.